Explore testimonials from one of the world’s largest jewelry retailer
Pandora Asia Pacific faced the challenge of poor engagement rates with traditional eLearning, resulting in unsatisfactory results on compliance and product knowledge. With Millennials making up more than 90% of Pandora’s working population during peak periods, providing effective retail training methods to their employee audience is crucial.
Retail workers are bound to the restrictions of shift work, making it unrealistic to have all employees present for on-site training. Pandora’s static training structure also took the focus away from their customers in-store which must remain their top priority.
Pandora Asia Pacific faced the challenge of poor engagement rates with traditional eLearning, resulting in unsatisfactory results on compliance and product knowledge. With Millennials making up more than 90% of Pandora’s working population during peak periods, providing effective retail training methods to their employee audience is crucial.
Retail workers are bound to the restrictions of shift work, making it unrealistic to have all employees present for on-site training. Pandora’s static training structure also took the focus away from their customers in-store which must remain their top priority.
We enjoyed completion rates of over 80%, and 90% of learners prefer EdApp to the existing elearning system.
Pandora retail staff discuss how Ed has become a part of their daily routine and helped them with their sales tasks.
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