Point-of-sale (POS) systems are designed to help you overcome the challenges of sales and inventory. Learn all about them in this course.

What are the point-of-sale (POS) systems and what do they offer quick service restaurants? Find out in this lesson.

Point-of-Sale (POS) Systems
What are they?


Working in a QSR comes with many challenges.


Imagine these --- managing long queues and customers placing different orders...


...taking orders and their costs to process their billing...


...keeping track of inventory to know which supplies to replenish...


...handling customer reviews or complaints and ensuring fair staff treatment...


...and monitoring sales and productivity to see how well the restaurant is fairing against the competition.


The stress from these challenges takes a toll on a person.
This is where POS systems help makes things easier.


A POS system was originally the place where customers pay for products or services.
Credit card terminals and cash registers were good examples.
But now, POS's have evolved to more than that.
Aside from being machines that receive payments, POS's now have software.
An updated software enables POS systems to manage restaurant processes more efficiently.


POS Systems


Which features should a POS system have?


Point-of-Sale Systems 

Now that you know what point-of-sale systems are let's discuss how to select the best one and some examples. 

Selecting the Best POS System
Let's see what's out there.


Choosing the Best POS System
Swipe left to see the steps and find the one for you.


There are a lot of POS systems on the market.
It can be daunting to pick one out of many, so here are a few steps to make the right choice.


Step 1
Do Internal Research
Before procuring any POS system, internal research is done first.
Find out what the facility needs and what it can offer to customers.


Questions such as ---
Will you offer delivery services?
How many branches or facilities do you have?
Does the facility need the POS system immediately?
--- can guide you in determining what you're looking for in a POS system.


Step 2
Look at Existing Equipment
Modern POS systems are composed of hardware and software.
You may already have some equipment ready, so you may choose to purchase only the POS system software from a brand.


Some brands, such as Square POS, may offer hardware and software equipment, so you can also consider this option.


All of them--printers, touchscreen displays, scanners, and portable payment terminals--are examples of POS systems hardware.


Make your best guess!
Which of the following are examples of modern POS system hardware equipment?


Step 3
Layout your roadmap
It's important to know where you want to go.
You may want to set up multiple branches or add other features that aren't available now so take note of these considerations.
Look for POS systems with packages that may cater to multiple branches or offer different payment methods.
Step 4
Stick to your Budget
There are POS systems that cost a lot of money these days.
Be wise and find the best value for money. Look for the POS system that satisfies everything you require and fits your budget.
Step 5
Scrutinize the Features
You may already know what to look for since the first lesson showed you the features of a POS system.
Consider many brands and scrutinize all their features before choosing one and setting it up for your facility.


Selecting the Best POS System

This lesson covers the benefits of having a POS system in our business.

The Benefits of POS Systems
It all comes down to this.


Customer Satisfaction
Customers love efficient service. A modern POS system gives the efficiency we aim for.
Many options for payments, customer facing touch screen displays, and other accessibility features raise customer satisfaction.
Reward loyalty
A POS system can keep track of loyalty rewards and other promos.
These rewards keep customers coming back and we're always up for that.


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Point-of-Sale Systems (Fast Casual)

Point-of-Sale Systems (Fast Casual) Lessons

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