Food and hospitality

Opening and closing a restaurant is tough! We're here to help you learn the steps and process, so we can do it the most efficiently and thoroughly. 

This lesson tells you about the proper opening procedures for our restaurant, including opening the venue itself, setting up the lighting and music, and ensuring our decor and furniture layout is spot on! 

...You need to know how to Open our venue.
This lesson is about our Opening Procedure and includes:
Storage and layout of decor and furniture
Lighting and music
Opening the venue
Setting up the cash register


Light Switches
Aim to dim the lights as the night goes on. A good rule of thumb is to match the brightness of the light that's outside.


Music
To turn the speakers on simply press the power button and select an appropriate playlist from the connected device.


Fill water pitchers
Check reservation lists and make note of any special requests


Getting ready for service!


What should you do before service begins?


It's not just turning on music and dimming the lights (but it sort of is).


It's the whole atmosphere.


bags & shoes on shelves,
jackets & shirts hung up.
Tidy the office, put away invoices,
& clear the floor.
Now time for outside!


Put teatowels and glass cloths in two neat stacks,


Now, take all chairs down from the tables, then move tables, chairs and the heater carefully outside.


Opening Our Restaurant

This lesson talks about the tasks we need to perform as we close our restaurant. This covers cleaning tables, restocking of stations for the next shift, and polishing cutlery before storing them. 

Cleaning
Learn about which cleaning products should be used for each area.


Tables
Make sure to use a sanitizing spray to clean the tables after the patrons have left. There shouldn't be any visual residue or stickiness on the table.


Handwash Station
Refill the soap dispensers in the bathrooms with the bulk bottles of handwash.


Toilet
Use the toilet cleaning solution around the inner rim of the toilet and use a solution of bleach in water to clean the floors of the bathroom.


Once the customers leave...
...time to UNSET the mood.
Turn up all the lights.


Pick up any unvaccumable things off the floor. It might've been a wild night.
Prepare that mop bucket with hot water.


Remove, clean and tidy the chux tubs from the stations.
Put clean chux in bin to be recycled for the next day.
Put teatowels in the dirty laundry bin.
Wash tubs at dish drop.
Take bill trays from bar to dishdrop to be cleaned.
Spray and wipe all tables and chairs thoroughly (including bar chairs).
And until the manager tells you to do so: do not reset or unset tables.


Then...


Put wet floor signs out the back and front please!
Mop whole venue (except bathrooms) back to front.
Squeeze mop to make sure floor is not too wet and marks are coming off floor.


Thank you!
(now time to clean the bathroom!)


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Opening and Closing Our Restaurant

Opening and Closing Our Restaurant Lessons

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