Manufacturing

When manufacturing, quality control is of the utmost importance. It what sets us apart and makes us a step above the rest. Use this course to learn more about ISO 9000, assurance and more.

This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs. 

Introduction to Quality ControlQuality Control


Understanding Quality Control
Quality control involves testing units and determining if they are within the specifications for the final product.
The testing aims to determine any need for corrective actions in the manufacturing process.
Reasonable quality control helps companies meet consumer demands for better products.
Let's go to the next slide to understand more about Safety and Quality.


When you control quality, you measure your company's outputs and take corrective actions if you are not producing products up to your standards.


Use the same procedures to ensure that your production does not endanger the health and safety of your employees.


You can implement controls that ensure you meet desired safety and quality levels.


Let's move on to the next slide to see how we can implement controls to ensure safety and quality levels.


Introduction to Quality Control

Which of the following is one aspect of Quality Assurance?


Aspects of Quality Assurance
QA identifies potential quality problems that may arise and goes on to prevent such issues from occurring in the future.
It focuses on the process involved in creating a product to ensure that problems do not arise with a product.
It activities begin in the creation stage of a product
It is enforced throughout the lifecycle of a product.
The goal of Quality Assurance is to avoid defects.
The whole workforce is involved in the process.
Let's move to the next slide to know more about "Control"


Assurance vs. Control

What are ISO Standards?
ISO standards are specific criteria set by ISO to cover different aspects of business and manufacturing operations.
To earn a coveted ISO standard certification, a company has to request and pass a third-party ISO audit performed by a national or regional certification body.
Having an ISO standard certification gives you an advantage over competitors who have not yet acquired theirs.


Common ISO Standards
ISO boasts almost 22,000 standards and certifications covering various operational aspects.


Here are some of the most common standards companies strive for:


ISO 9001:2015 – Quality Management Standard
It aims to assess an operation’s ability to consistently deliver high-quality products and services while meeting customer expectations and relevant statutory and regulatory requirements.


ISO 22000 – Food Safety Standard
ISO 22000 provides requirements for developing and implementing a Food Safety Management System (FSMS).
This certification is a must-have for food processing and food service companies.


ISO 27001 – Information Security Standard
This concerns a company’s ability to implement an effective Information Security Management System (ISMS) to keep confidential business information safe from unauthorized access.


ISO 31000 – Risk Management Standard
The ISO 31000 certification sets the standard for frameworking, designing, implementing, and maintaining a risk management system on a company-wide level.


ISO 45001:2018 – Workplace Safety Standard
Last updated in 2018, ISO 45001 sets the international Occupational Health & Safety (OH&S) Management Systems standards.
Failure to comply can lead to incidents, cost overruns, and even lawsuits.


ISO Standards

Quality Control OwnershipQuality Control


Quality Control Supervisor
Quality management is an essential part of the manufacturing and product development lifecycle.
This process is the responsibility of a quality supervisor, also known as a quality control supervisor.
They ensure the company's products and services meet the client's requirements and perform according to agreed standards.
The duties of a quality control supervisor vary based on the company and industry.
Let's continue to the next slide to learn about the responsibilities of a supervisor.


Quality Control Inspector
Responsibilities and Duties


Carry out quality assessment measures of all the products ready to be shipped and incoming raw materials.


Look at the plans, specifications, and blueprints to understand the product requirements.


Reject all the raw materials that fail to meet quality expectations and report the issue to the concerned department at the earliest.


Resolve quality-related issues and adhere to deadlines.


Provide training to the quality assurance team.


Design an efficient design protocol that can be used across all domains.


Which of the following are the responsibilities of a Quality Control worker?


Quality Control Ownership

Key Takeaways
Let's go over what we've learned so far. Specifically:
Quality Control
The process of a company that seeks to maintain or improve its product quality.
Four Important Aspects of Quality ControlSafety, quality, delivery, and cost.
Assurance vs. Control
Quality assurance is the proactive approach to preventing defects and maintaining high standards throughout the product.
Quality control is the reactive process of identifying and correcting defects in products or services before they reach customers.
** 4. ISO Standards**
Internationally recognized standards for quality and safety followed by most companies
Quality Control ObligationsCoverage and specific responsibilities differ between supervisors, frontline leaders, and quality control inspectors
Let's proceed to the next slide talking about the first key takeaway


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